Countercue
Richard Rose LLC designs and builds outdoor dining spaces and custom fixtures for restaurants and cafés, and brings Countercue's counter intelligence to operators across the United States.
Hospitality happens in two places: the space your guests walk into and the counter where they order. We build the first and bring clarity to the second, as one accountable partner.
Our builders and our Countercue team work with the same kind of client: restaurants, cafés and multi-site food & beverage operators.
Patios, pergolas, outdoor dining terraces and custom-built fixtures for restaurants and cafés. We design them around your service flow and build them to last.
CountercueAuthorized U.S. dealer · countercue.ai ↗
Countercue turns the conversations at your counter into structured events, so every branch and every shift becomes measurable. We sell, set up and support it across the U.S.
An outdoor area adds seats, extends your season and changes how guests see you. We design and build it to work hard on a busy night.
Dining terraces, decks and sidewalk seating areas laid out for comfortable covers and efficient service routes.
Timber and steel pergolas, louvered roofs, awnings and enclosures that keep guests comfortable in sun and rain.
Outdoor bars, service counters and host stands, designed to your brand and built for daily commercial use.
Banquettes, benches, planter-seats and tables made to fit your footprint, finishes and capacity targets.
String and architectural lighting, patio heaters, fans and sound, integrated cleanly into the structure.
Entrances, fencing, planters and signage frames that give your exterior a finished, recognizable look.
Counter intelligence for multi-site operators. Richard Rose LLC is Countercue's authorized dealer in the United States, handling sales, setup, onboarding and local support.
Head office sees sales totals, but not what happens at the counter: which offers were made, which requests went unmet, which standards slipped during the rush.
We scope your locations, run the demo on your own scenarios, set up devices, onboard your team and stay on as your local support partner.
From the first site visit to after-sales support, you deal with one team that owns the result.
We only work with restaurants, cafés and food & beverage operators, so we design for your service, not a generic job.
Every structure and fixture is drawn for your site and brand, then built with commercial-grade materials.
After handover or go-live, we stay on: maintenance for what we build, onboarding and support for Countercue.
At every step you know what happens next, who owns it and when it lands.
We walk your site, learn your service flow and goals, and define what success looks like.
Drawings, materials and a fixed scope for builds, or a live Countercue demo on your own scenarios.
We construct, install devices and integrate, scheduling around your opening hours.
Walkthrough, team onboarding and a single point of contact for everything that follows.
We build the patio that adds covers and extends your season, and Countercue shows what happens at the counter once guests arrive. Together they cover your space from the sidewalk to the sale.
CountercueOffers, standards and missed demand, branch by branch.Outdoor seating that turns a quick stop into a stay, and consistent counter standards across every location.
Durable patios and shade for high traffic; offer and upsell tracking by hour and branch.
Storefront upgrades and sidewalk seating; see what guests ask for and leave without.
Rooftop and terrace builds, custom outdoor bars and lounge seating designed for events and evenings.
Share a few details and we'll come back with next steps, whether it's a site visit, a design proposal or a Countercue demo.